Phone Repair Near Kannapolis, NC

Looking for phone repair near Kannapolis? newAGAIN Phone Repair is located in Concord, just minutes from Kannapolis off I-85. We serve Kannapolis residents every day — and have been since 2016.

No appointment needed. Most repairs done same day on in-stock parts.

Repairs We Do for Kannapolis Customers

We fix phones, tablets, and game consoles for customers from Kannapolis, Concord, and all of Cabarrus County. Whatever's broken, bring it in.

  • Screen replacement — iPhone and Android

  • Battery replacement — standard and Genuine Apple

  • Charging port repair

  • Camera repair

  • Speaker and microphone repair

  • Water damage diagnostics

  • Back glass repair

  • PS4 and PS5 HDMI port repair

  • Xbox HDMI port repair

  • Nintendo Switch screen, battery, and charging port repair

More Than Just Repairs

Kannapolis customers come to us for more than repairs. We're the only local shop in the area that also handles:

  • Tested and inspected pre-owned iPhones and Samsung phones — Grades A, B, and C with 90-day warranty

  • Prepaid and monthly phone plans — Simple Mobile, Verizon Prepaid, Ultra Mobile, H2O Wireless, Selectel, Lyca Mobile, and Spectrum Mobile

  • Cases, screen protectors, chargers, cables, and accessories

  • Akko device insurance

How Far Are We from Kannapolis?

We're at 970 Branchview Dr NE, Concord, NC 28025 — minutes from I-85, less than 10 minutes from downtown Kannapolis. Easy to reach from Kannapolis Parkway, Dale Earnhardt Boulevard, or Highway 29.

We're a quick drive for residents in all parts of Kannapolis including the Afton Ridge area, downtown Kannapolis, and everywhere in between.

Why Kannapolis Customers Choose newAGAIN

  • Family-owned and operated since 2016 — not a franchise, not a kiosk

  • Clayton, our owner, is an Apple Certified Technician

  • A+ Rating with the Better Business Bureau — earned, not purchased

  • Best of Greater Cabarrus winner 2021 & 2022

  • Nextdoor Neighborhood Favorite

  • Transparent pricing — no hidden fees, no surprises

  • Walk-ins welcome — no appointment needed

Common Questions from Kannapolis Customers

How far is newAGAIN from Kannapolis?

We're about 5–10 minutes from most parts of Kannapolis. We're located at 970 Branchview Dr NE, Concord, NC 28025 — right off I-85.

Do you serve Kannapolis residents?

Absolutely. A large part of our customer base comes from Kannapolis. We've been serving the greater Cabarrus County area including Kannapolis since we opened in 2016.

Is there a closer option in Kannapolis?

There is a kiosk inside the Kannapolis Walmart, but we're a full-service independent shop with a real owner who stands behind every repair. We offer more services, transparent pricing, and a warranty you can actually count on.

Do I need an appointment?

No. Walk-ins are welcome any time during business hours.

How long will my repair take?

Most screen and battery repairs are done in 30–60 minutes. We'll give you an honest estimate before we start.

Can I get a phone plan at your shop?

Yes. We carry prepaid plans from 7 carriers and can activate your plan the same day. No contract required on most plans.

Visit Us from Kannapolis

970 Branchview Dr NE, Concord, NC 28025

Just off I-85 — less than 10 minutes from Kannapolis

Call or text: (704) 794-6200

Mon–Thu 9am–6pm · Fri 9am–4pm · Sat 9am–2pm

No appointment needed. Walk right in.