Phone Repair in Salisbury, NC — Fast, Honest & Local
newAGAIN Phone Repair is a local phone repair shop at 501 Faith Rd in Salisbury, NC — serving Salisbury, Granite Quarry, Faith, Rockwell, Spencer, and all of Rowan County since 2017. We repair iPhones, Samsung phones, Google Pixel, Android phones, iPads, and tablets — and we're the area's go-to shop for game console repair, including PS5, PS4, Xbox, and Nintendo Switch. Clayton, our owner, is an Apple Certified Technician. Same-day repairs on in-stock parts, upfront pricing, and walk-in service — no appointment needed. Call or text (704) 870-9400.
Serving Salisbury Since 2017
We're not a kiosk inside a big-box store, and we're not a franchise. newAGAIN has been fixing devices for Salisbury families since 2017 — a real local shop with real people, just a few minutes off I-85 on Faith Rd. When you hand us your phone, you're handing it to someone who'll still be here next month, next year, and the year after that. We joined the newAGAIN Phone Repair | Concord family in June 2026 with Clayton, our owner, transitioning from Concord and taking over day to day operations in Salisbury.
We fix what's actually broken. No upsell. No runaround.
Phone & Tablet Repairs
Cracked screen, dying battery, charging port acting up — bring it in. We repair iPhone, Samsung Galaxy, Google Pixel, and most Android devices, plus iPads and tablets.
Three screen options for iPhone, so you're never locked into one choice:
Basic — Aftermarket screen. Solid quality, 90-day warranty.
Pro+ — OLED display, limited lifetime warranty, includes a free tempered glass with lifetime replacements.
Genuine Apple Parts — Designed to preserve Face ID and True Tone. 90-day warranty.
We quote every repair upfront before we touch your device. Not sure what's wrong? Diagnostic fee start at $35 ($45 for liquid damage) — applied toward your repair if you proceed.
The Home of Game Console Repair
Salisbury is newAGAIN's home base for game console repair — with a dedicated console repair room and the micro-soldering equipment for repairs most shops won't touch.
PS4 and PS5 HDMI port replacement
Xbox HDMI port replacement
Nintendo Switch screen, battery, and charging port repair
Power problems, cleaning and maintenance
HDMI and charging port replacements are micro-soldering repairs performed directly on the console motherboard. It takes specialized equipment and steady hands — and we'll walk you through exactly what's involved before we start. If your console isn't a good candidate for repair, we'll tell you that too.
See everything we fix at our console repair hub →
Phone Plans, Pre-Owned Phones & More
Prepaid phone plans — Simple Mobile, Verizon Prepaid, Ultra Mobile, H2O Wireless, Selectel, and Lyca Mobile. No contracts, no credit checks, activated same day. (Looking for Spectrum Mobile? Our Concord shop handles that.)
Pre-owned phones by order — Tell us what you're looking for and we'll order a tested, inspected pre-owned iPhone or Samsung for you.
We buy select devices — Upgrading? Bring your old phone by and we'll take a look.
Cases, tempered glass, chargers, and accessories in store.
Why Salisbury Chooses newAGAIN
Serving Salisbury since 2017 — not a pop-up, not a kiosk
Clayton, our owner, is an Apple Certified Technician — and Salisbury is his home shop
Upfront quotes before any work begins — no hidden fees, no surprises
Walk-ins always welcome
Family-owned, with two local shops backing every repair
Common Questions
Do I need an appointment?
No. Walk in any time during business hours — or book ahead online if you'd rather lock in a time.
Do you fix PS5 HDMI ports in Salisbury?
Yes — it's one of our specialties. Our Salisbury shop is newAGAIN's console repair hub, with a dedicated console room and micro-soldering equipment on site.
How long do repairs take?
Most phone screen and battery repairs are done in 30–60 minutes on in-stock parts. Console repairs take longer — we'll give you an honest estimate when you bring it in.
Do you sell phones at the Salisbury shop?
We order pre-owned phones on request — tested and inspected before you buy. Tell us what you want and we'll track it down.
Where exactly are you?
501 Faith Rd, Salisbury, NC 28146 — a few minutes off I-85, an easy drive from anywhere in Salisbury, Granite Quarry, Faith, Rockwell, or Spencer.
What about weekends?
Salisbury is closed Saturday and Sunday — but our Concord shop is open Saturdays 10am–2pm if you can't wait until Monday.
Come See Us
501 Faith Rd, Salisbury, NC 28146
Call or text: (704) 870-9400
Mon–Thu 10am–5pm · Fri 10am–4pm · Closed weekends
No appointment needed.
