Phone Repair in Salisbury, NC
Serving Salisbury Since 2017
newAGAIN Phone Repair is a local phone repair shop at 501 Faith Rd in Salisbury, NC — serving Salisbury, Granite Quarry, Faith, Rockwell, Spencer, and all of Rowan County since 2017. We repair iPhones, Samsung phones, Google Pixel, Android phones, iPads, and tablets — and we're the area's go-to shop for game console repair, including PS5, PS4, Xbox, and Nintendo Switch. Clayton, our owner, is an Apple Certified Technician. Same-day repairs on in-stock parts, upfront pricing, and walk-in service — no appointment needed. Call or text (704) 870-9400.
Call Salisbury: (704) 870-9400 · Book a repair
iPhone screen repair in Salisbury · Battery replacement in Salisbury · Samsung repair in Salisbury
Coming from Lexington? Plan your visit from Lexington to our Salisbury repair shop.
Apple Certified Technician • Same-Day Repairs • Game Console Microsoldering
We're not a kiosk inside a big-box store, and we're not a franchise. newAGAIN has been fixing devices for Salisbury families since 2017 — a real local shop with real people, just a few minutes off I-85 on Faith Rd. When you hand us your phone, you're handing it to someone who'll still be here next month, next year, and the year after that. Serving Salisbury since 2017. Since June 2026, our Salisbury shop has been managed directly by the newAGAIN Concord team, bringing both locations under one standard of service.
We fix what's actually broken. No upsell. No runaround.
Phone & Tablet Repairs
Cracked screen, dying battery, charging port acting up — bring it in. We repair iPhone, Samsung Galaxy, Google Pixel, and most Android devices, plus iPads and tablets.
For iPhone screens, our recommendation is Pro+ quality with a limited lifetime warranty against manufacturer defects:
Pro+ — our recommendation: upgraded iPhone screen quality with a limited lifetime warranty against manufacturer defects for the original customer while they own the device. Cracks, impact damage and liquid damage are excluded.
Genuine Apple Parts: genuine replacement screens with a 90-day manufacturer-defect warranty.
Basic: budget-friendly aftermarket screens with a 90-day manufacturer-defect warranty.
Ask which screen options are available for your iPhone model. Read our repair warranty and local price-match policy.
We quote every repair upfront before we touch your device. Not sure what's wrong? Diagnostic fees start at $35 ($45 for liquid damage) — applied toward your repair if you proceed.
Local repair price matching: Both shops match verified prices for comparable repairs from businesses in Cabarrus, Rowan or Davidson County. Request a match before authorizing the repair. Read our repair warranty and local price-match policy.
The Home of Game Console Repair
Salisbury is newAGAIN's home base for game console repair — with a dedicated console repair room and the micro-soldering equipment for repairs most shops won't touch.
PS4 and PS5 HDMI port replacement
Xbox HDMI port replacement
Nintendo Switch screen, battery, and charging port repair
Power problems, cleaning and maintenance
HDMI and charging port replacements are micro-soldering repairs performed directly on the console motherboard. It takes specialized equipment and steady hands — and we'll walk you through exactly what's involved before we start. If your console isn't a good candidate for repair, we'll tell you that too.
Explore our Salisbury game console repair hub. Mail-in console repair is coming soon and will be based here in Salisbury.
Phone Plans, Pre-Owned Phones & More
Prepaid phone plans — Simple Mobile, Verizon Prepaid, Ultra Mobile, H2O Wireless, Selectel, and Lyca Mobile. No contracts, no credit checks, activated same day. We also offer Spectrum Mobile postpaid plans. Compare phone-plan options at both shops.
Pre-owned phones by order — Tell us what you're looking for and we'll order a tested, inspected pre-owned iPhone or Samsung for you. Salisbury does not keep pre-owned devices in stock. See special-order details.
We buy select devices — Upgrading? Bring your old phone by and we'll take a look.
Cases, tempered glass, chargers, and accessories in store.
AKKO protection, local repair support
Our Salisbury and Concord shops are AKKO repair centers and sell AKKO device protection plans. Visit us on Faith Rd to discuss your options, or explore AKKO plans and sign up online through newAGAIN. Already covered? Start your claim with AKKO and follow its approval and repair instructions before arranging your visit.
Why Salisbury Chooses newAGAIN
Serving Salisbury since 2017 — not a pop-up, not a kiosk
Clayton, our owner, is an Apple Certified Technician — and Salisbury is his home shop
Upfront quotes before any work begins — no hidden fees, no surprises
Walk-ins always welcome
Family-owned, with two local shops backing every repair
Common Questions
Do I need an appointment?
No. Walk in any time during business hours — or book ahead online if you'd rather lock in a time.
Do you fix PS5 HDMI ports in Salisbury?
Yes — it's one of our specialties. Our Salisbury shop is newAGAIN's console repair hub, with a dedicated console room and micro-soldering equipment on site.
How long do repairs take?
Most phone screen and battery repairs are done in 30–60 minutes on in-stock parts. Console repairs take longer — we'll give you an honest estimate when you bring it in.
Do you sell phones at the Salisbury shop?
Yes. Pre-owned devices are special-order only in Salisbury; we do not keep them in stock. Tell us what you need and we will discuss availability and timing.
Where exactly are you?
501 Faith Rd, Salisbury, NC 28146 — a few minutes off I-85, an easy drive from anywhere in Salisbury, Granite Quarry, Faith, Rockwell, or Spencer.
What about weekends?
Salisbury is open Saturday 10am-2pm and closed Sunday.
Come See Us
501 Faith Rd, Salisbury, NC 28146
Call or text: (704) 870-9400
Mon–Thu 10am–5pm · Fri 10am–4pm · Sat 10am–2pm · Sun Closed
No appointment needed.
Call (704) 870-9400 · Book a repair · Get directions to Salisbury
