Phone, Tablet & Game Console Repair in Concord, NC

newAGAIN fixes phones, tablets, and game consoles right here in Concord, NC. Most repairs are done same day on in-stock parts — no appointment needed. Serving Concord, Kannapolis, and all of Cabarrus County since 2016.

Phone & Tablet Repairs

Whether your screen is cracked, your battery won't last the day, or your phone won't charge at all — we've seen it and we can fix it.

We repair iPhone and Android devices and offer three screen replacement options so you're not locked into one choice:

  • Basic — Aftermarket screen. Solid quality, 90-day warranty.

  • Pro+ — OLED display, lifetime warranty, includes a free tempered glass.

  • Genuine Apple Parts — Designed to preserve Face ID and True Tone. 90-day warranty.

Common repairs we do every day:

  • Screen replacement

  • Battery replacement

  • Charging port repair

  • Speaker and microphone repair

  • Camera repair

  • Water damage diagnostics

  • Back glass repair

  • Buttons and other small components

Not sure what's wrong? We offer a $25 diagnostic fee — applied toward your repair if you proceed.

Game Console Repairs

Your console is just as important as your phone. We repair PlayStation, Xbox, and Nintendo systems — including repairs most shops won't touch.

PlayStation repairs:

  • PS4 and PS5 HDMI port replacement*

  • Cleaning and maintenance

  • Power issues

Xbox repairs:

  • Xbox HDMI port replacement*

  • Power and startup issues

Nintendo Switch repairs:

  • Screen replacement

  • Battery replacement

  • Charging port repair*

  • Joy-Con issues

*A note on HDMI & Charging port repairs: This is a micro-soldering repair performed directly on the console motherboard. We take every precaution, but this type of repair carries inherent risk. We'll explain everything before we start — no surprises.

Repair Pricing & Warranty

We quote every repair upfront. No hidden fees. If we can't fix it, we'll tell you.

  • Diagnostic fee: $25 standard / $35 liquid damage — applied toward your repair

  • Battery replacement: $79.99 standard / $119.99 Genuine Apple — both include 180-day warranty

  • Screen repairs carry 90-day or lifetime warranty depending on the option you choose

  • All warranties cover manufacturer defects — not physical or liquid damage after the repair

Common Questions

Do I need an appointment?

No. Walk-ins welcome any time during business hours.

How long do repairs take?

Most phone screen and battery repairs are done in 30–60 minutes. More complex repairs or special-order parts may take longer — we'll give you an honest estimate upfront.

Do you fix all phone brands?

Yes. iPhone, Samsung, Google Pixel, LG, and most other Android devices.

Do you fix cracked back glass?

Yes, though back glass repairs are performed without warranty due to the nature of the repair.

What if my phone has water damage?

Bring it in. We offer a $35 liquid damage diagnostic. We'll assess the board and tell you what's recoverable. Water damage repairs are performed without warranty.

Do you fix Nintendo Switch, PS4, PS5, and Xbox?

Yes. We do Nintendo Switch screen, battery, and charging port repairs. We also do PS4, PS5, and Xbox HDMI port replacements, which require micro-soldering. We'll walk you through what's involved before we start.

Who does the repairs?

Clayton, our owner, is an Apple Certified Technician and has been repairing devices in Concord since 2016.

Ready to get your device fixed?

Stop by — no appointment needed. We're at 970 Branchview Dr NE, Concord, NC 28025.

Call or text: (704) 794-6200

Mon–Thu 9am–6pm · Fri 9am–4pm · Sat 9am–2pm