Phone, Tablet & Game Console Repair in Concord & Salisbury, NC

Need phone, tablet or game console repair in Concord or Salisbury, NC? newAGAIN Phone Repair fixes cracked screens, weak batteries, charging ports, camera issues, speaker problems, water damage, and more. We repair iPhones, Samsung Galaxy, Google Pixel, Android phones, iPads, tablets, MacBooks, PlayStation, Xbox, and Nintendo Switch. We offer clear upfront pricing, honest recommendations, and no-appointment-needed walk-in service. Serving Concord and Cabarrus County since 2016, and Salisbury and Rowan County since 2017. Call or text (704) 794-6200 or stop by at 970 Branchview Dr NE, Ste 140, Concord, NC 28025. In Salisbury? Visit us at 501 Faith Rd or call or text (704) 870-9400.

Phone & Tablet Repairs

Whether your screen is cracked, your battery won't last the day, or your phone won't charge at all — we've seen it and we can fix it.

For iPhone screen repairs, we recommend Pro+ quality with a limited lifetime warranty against manufacturer defects. Compare the options for your model:

  • Pro+ — our recommendation: upgraded iPhone screen quality with a limited lifetime warranty against manufacturer defects for the original customer while they own the device. Cracks, impact damage and liquid damage are excluded.

  • Genuine Apple Parts: genuine replacement screens with a 90-day manufacturer-defect warranty.

  • Basic: budget-friendly aftermarket screens with a 90-day manufacturer-defect warranty.

Screen options vary by iPhone model. Read our repair warranty and local price-match policy.

Common repairs we do every day:

  • Screen replacement

  • Battery replacement

  • Charging port repair

  • Speaker and microphone repair

  • Camera repair

  • Water damage diagnostics

  • Back glass repair

  • Buttons and other small components

Not sure what's wrong? We offer diagnostics starting at $35 — applied toward your repair if you proceed.

Game Console Repairs

Your console is just as important as your phone. We repair PlayStation, Xbox, and Nintendo systems — including repairs most shops won't touch.

PlayStation repairs:

  • PS4 and PS5 HDMI port replacement*

  • Cleaning and maintenance

  • Power issues

Xbox repairs:

  • Xbox HDMI port replacement*

  • Power and startup issues

Nintendo Switch repairs:

  • Screen replacement

  • Battery replacement

  • Charging port repair*

  • Joy-Con issues

*A note on HDMI & Charging port repairs: This is a micro-soldering repair performed directly on the console motherboard. We take every precaution, but this type of repair carries inherent risk. We'll explain everything before we start — no surprises.

Repair Pricing & Warranty

Local repair price matching: Both shops match verified prices for comparable repairs from businesses in Cabarrus, Rowan or Davidson County. Request a match before authorizing the repair. Read our repair warranty and local price-match policy.

We quote every repair upfront. Our iPhone repair prices include parts and labor; tax is additional. If we can't fix it, we'll tell you.

  • Diagnostic fee: starting at $35 standard / $45 liquid damage — applied toward your repair

  • iPhone battery pricing depends on model and battery option; contact your shop for a current quote — non-Apple Genuine batteries carry a 180-day warranty; Genuine Apple batteries carry a 90-day warranty

  • Screen warranties: Pro+ — limited lifetime against manufacturer defects for the original customer while they own the device; Genuine Apple and Basic — 90 days. The same warranty terms apply at both shops.

  • All warranties cover manufacturer defects — not physical or liquid damage after the repair

AKKO repair centers at both shops

Already have AKKO protection? Start a claim with AKKO and follow its approval and repair instructions, then contact our Concord or Salisbury team. Both shops are AKKO repair centers.

We also sell AKKO plans for eligible devices. Learn about protection options and online signup. New coverage does not apply to damage that already happened.

Common Questions

Do I need an appointment?

No. Walk-ins welcome any time during business hours.

How long do repairs take?

Most phone screen and battery repairs are done in 30–60 minutes. More complex repairs or special-order parts may take longer — we'll give you an honest estimate upfront.

Do you fix all phone brands?

Yes. iPhone, Samsung, Google Pixel, LG, and most other Android devices.

Do you fix cracked back glass?

Yes, though aftermarket back glass repairs are performed without warranty due to the nature of the repair.

What if my phone has water damage?

Bring it in. We offer liquid damage diagnostic starting at $45. We'll assess the board and tell you what's recoverable. Water damage repairs are performed without warranty.

Do you fix Nintendo Switch, PS4, PS5, and Xbox?

Yes. We do Nintendo Switch screen, battery, and charging port repairs. We also do PS4, PS5, and Xbox HDMI port replacements, which require micro-soldering. We'll walk you through what's involved before we start.

Who does the repairs?

Clayton, our owner, is an Apple Certified Technician and has been repairing devices in Concord since 2016.

Repair information for your shop

Concord: iPhone screens · Batteries · Samsung phones · Game consoles

Salisbury: iPhone screens · Batteries · Samsung phones · Game consoles

Salisbury is our console repair hub, with a dedicated console repair room. Mail-in console repair is coming soon and will be based in Salisbury.

In Lexington or Davidson County? See repair options and plan your trip to our Salisbury shop.

Choose your shop

Concord: 970 Branchview Dr NE, Ste 140, Concord, NC 28025
Mon–Thu 10am–6pm · Fri 10am–4pm · Sat 10am–2pm · Sun closed
Call Concord: (704) 794-6200

Salisbury: 501 Faith Rd, Salisbury, NC 28146
Mon–Thu 10am–5pm · Fri 10am–4pm · Sat 10am–2pm · Sun closed
Call Salisbury: (704) 870-9400 · Salisbury shop details

Book a repair at either shop, or walk in during business hours.