Samsung Phone Repair in Concord, NC

Cracked your Galaxy screen? Battery draining before lunch? newAGAIN Phone Repair fixes Samsung phones in Concord, NC — fast, honestly, and at a price you'll know upfront before we touch your device. We've been repairing Samsung Galaxy phones for Concord, Kannapolis, and Cabarrus County since 2016. Walk-ins welcome — no appointment needed.

Samsung Repairs We Do Every Day

  • Screen replacement (Galaxy S and A series)

  • Battery replacement — 180-day warranty

  • Charging port repair

  • Camera repair (front and rear)

  • Speaker and microphone repair

  • Power and volume button repair

  • Water damage diagnostics — $35 fee applied toward repair if you proceed

  • Back glass repair

Transparent Pricing — No Surprises

We quote every repair before we start. Pricing varies by model — bring your phone in or call or text (704) 794-6200 and we'll give you a straight answer.

Most Samsung screen and battery repairs are done in 30–60 minutes for in-stock parts. If we need to order a part, we'll tell you upfront how long it'll take.

Battery replacement: starting at $79.99 — includes installation and 180-day warranty. Screen repair: pricing varies by model — 90-day warranty on parts and labor. Diagnostic fee: $25 — applied toward your repair if you proceed.

Why Bring Your Samsung to newAGAIN?

  • Family-owned and operated in Concord since 2016

  • Clayton, our owner, is an Apple Certified Technician — and we bring that same standard of care to every Samsung repair

  • 4.9 stars on Google from 236+ reviews

  • BBB A+ Rating

  • Nextdoor Neighborhood Favorite 2025

  • Best of Greater Cabarrus — winner 2021 & 2022

  • No appointment needed — walk-ins always welcome

Common Questions About Samsung Repair

  • How long does Samsung screen repair take? Most Samsung screen repairs are done in 30–60 minutes for in-stock parts. Some models may require special-order parts — we'll give you an honest estimate before we start.

  • Do you fix Samsung Galaxy A series phones? Yes. We repair Samsung Galaxy S series, A series, and most other Android devices. Call or text (704) 794-6200 with your model and we'll confirm availability.

  • What warranty do you offer on Samsung repairs? Screen repairs include a 90-day parts and labor warranty covering manufacturer defects. Battery replacements include a 180-day warranty. Warranties do not cover physical or liquid damage after the repair.

  • Do I need an appointment for Samsung repair? No. Walk-ins are welcome any time during business hours. You can also book ahead at newagainphonerepair.com/appointments.

  • Do you fix Samsung phones with water damage? Yes. We offer a $35 liquid damage diagnostic — applied toward your repair if you proceed. We assess the board and tell you honestly what's recoverable.

Ready to get your Samsung fixed?

Stop by — no appointment needed. Most repairs done same day for in-stock parts.

970 Branchview Dr NE, Ste 140, Concord, NC 28025 Call or text: (704) 794-6200 Mon–Thu 9am–6pm | Fri 9am–4pm | Sat 9am–2pm